Assistance for Opencart cloudkul Gold plan

Opencart cloudkul Gold plan will assist you in Migrating or Setting up your Opencart eCommerce Store on AWS which helps you to optimize and secure your store with some extra features with Cloudkul gold Plan.

Services provided by Opencart cloudkul Gold plan –

  • Analysation for better Performance
  • Optimization with Super Powerful Tools
  • Improved and Fast Performance for System
  • SFTP
  • LAMP
  • PhpMyAdmin
  • SSH
  • Mail Integration
  • DNS Mapping
  • CDN Integration
  • Website Modification Report
  • SSL Integration

Simple File Transfer Protocol

The entire login session, including password transmission, is encrypted while using SFTP. Therefore, the benefit of the SFTP protocol is that your data remains secure throughout the entire transmission process.

LAMP

LAMP includes Linux, Apache, Mysql & PHP / Python / Perl, and is an immensely common platform for high-performance web application creation and deployment.

PhpMyAdmin

You can build, modify, drop, remove, import, and export MySQL database tables through this software. You can run MySQL queries, optimize, repair, and check tables, change collation, and execute other database management commands.

Secure Shell

You only need to identify yourself for once by using ssh and get secure access to all remote clients by simply adding your public key to the authorized key of the client.

Mail integration

We help you integrate your current email services or new mail services with the specified e-commerce store in the Mail Integration package.

DNS Mapping

We’ll provide you with the DNS Mapping function to link your website to your current domain. We need your DNS panel credentials to map your domain with your website, or if you do not want to share your credentials for security purposes, then we will assist you to do the same for sure.

CDN(Content Delivery Network) Integration

CDN helps to speed up the delivery of content of websites with high traffic and global reach. As more users are closer to the CDN, faster the content will be delivered to the user.

Website Modification Report

We provide a special add-on script in your Linux Server which helps you to detect the hacking attacks on your application end. It helps you detect problems inside your application and secure your server after any malicious code has been targeted.

SSL (Secure Socket Layer) Integration

Secure logins, creating a secure session, secure data transfer & secure database connections, and more are some of the reasons why SSL integration is needed for online transactions.

Noteworthy Points to remember –

  1. This installation and optimization plan is exclusive for Linux based Operating systems only.
  2. It’s a one-time set-up installation.
  3. Support Period of 15 days
  4. And SLA will be 18 hours
  5. Issues Regarding Application or Modules are not included in this support.
  6. The mode of Communication will be Ticket and Email only.

Different Support Facilities –

Module Basis Support

The support period varies with the plan, and for the Opencart Cloudkul Gold Plan, we generally provide a support period of 15 days with an SLA of 18 hours, that will start from that particular day once the setup is completed and all the credentials are provided to the client. For more details, you can refer to this link – https://cloudkul.com/features/support-period/

Hourly Package For Customization

You can purchase the “Hourly Package For Customization”, where you can buy hours for your customization work. You can buy different packages as we are having 10 (basic package hours), 20, 30, and 50 hours packages.

Refer to this link for more details – https://store.webkul.com/Hourly-Package-For-Customization.html.

Priority Support

After that, We have a “priority support service” that will be provided 24/7, which addresses the critical issues raised by the client and the client will only have to pay for the number of purchased incidents and the amount of time required to solve the critical incident but not for the entire day.

Terminologies –

Incidents – Critical issues encountered by the client.

Package – The monthly package which can be purchased by the client. This package will include a given number of Incidents “reports” or Incident “calls” which client can make and it will be resolved by the Webkul on a discounted hourly rate

Package type and Cost –

Name Of PackageMonthly Cost (USD)Incident calls provided
Basic1001
Silver2004
Gold4008
Platinum80016

For more information about Priority Support, you can contact us – https://cloudkul.com/contact/

To initiate server setup, the below details are required for Opencart Cloudkul Gold Plan-

  1. AWS Credentials – We need your AWS credentials to check existing EC2 and RDS instances or to create fresh EC2 and RDS instances to initiate server setup. For fresh setup, we use EC2 instance – t2.micro instance and RDS instance – db.t2.micro instance, these can be changed as per the further requirements.
  2. AWS Region – Do let us know the AWS Region in which you want us to set up your server, Please select the region which is closest to your clients.
  3. For CDN Integration – For this, Which one would you prefer, Cloudflare or AWS Cloudfront? We prefer Cloudflare as it acts as a DNS panel, CDN, application firewall, and can provide SSL termination. You can create an account on Cloudflare from here https://dash.cloudflare.com/sign-up and share us the login credentials. We will migrate your nameservers from the existing DNS panel to Cloudflare.
  4. DNS Credential – You need to share your Domain name along with the DNS login details of the account from which you have bought your domain name. This would be required to change the Nameservers while DNS mapping in Cloudflare (Only if you choose Cloudflare).
  5. SSL Certificate – If you have SSL certificates for your domain name then you can provide us the same, else we can use Cloudflare shared SSL certificates (only if you choose Cloudflare CDN).
  6. SMTP Credentials – You can either share with us your existing SMTP mail credentials or we can configure and use AWS SES SMTP service.

For more queries, you can contact us via – https://webkul.uvdesk.com/en/customer/create-ticket/

FAQs for Opencart Cloudkul Gold Plan

How this Opencart Cloudkul Gold Plan is useful to us?

Opencart cloudkul Gold plan will assist you in Migrating or Setting up your Opencart eCommerce Store on AWS which helps you to optimize and secure your store with some extra features with Cloudkul gold Plan.

Does this Opencart Cloudkul Gold Plan support all cloud computing platforms?


No, This plan is specifically designed for AWS. So it will only support AWS services.

What access do you need to perform the service on my website?


We will require AWS, CDN, DNS, SMTP credentials.

How will I get notified if there are any changes made to my file or resources?


We are using tools for this which will provide you the real-time notifications regarding your server resources. We will set up a threshold limit on each and every resource as per the standard and automate the monitoring part which helps you to detect the issue and provide you the real-time experience to troubleshoot or overcome the main cause of the issue.

How can i communicate with you?

The mode of Communication will be Ticket and Email only. To create a ticket, you need to refer this link – https://webkul.uvdesk.com/en/customer/create-ticket/

That’s all about the Opencart Cloudkul Gold Plan.

Need Support?

Thank You for reading this Blog!

Hope you like this blog. To get further more interesting blogs, keep in touch with us. If you need any kind of support, simply raise a ticket at https://webkul.uvdesk.com/en/.

For further help or query, please contact us or raise a ticket.

Category(s) aws cloud ecommerce
. . .

Comment

Add Your Comment

Be the first to comment.

css.php