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User Manual for Krayin AWS Speed Optimization Plan

Want to purchase a Krayin Speed Optimization Plan(https://store.webkul.com/krayin-aws-speed-optimization.html) to speed up your Krayin CRM, but still have many doubts about the plan. Don’t worry, just read out this Krayin Speed Optimization Guide and get your answers and our help. We’re glad to help you out! Our plan offers speed and performance enhancement of your Krayin CRM on the AWS cloud. It will improve the website’s speed and performance and make it faster than ever before.

Note:

Features

SFTP (Secure File Transfer Protocol)

The SFTP allows you to transfer files over SSH File Transfer Protocol (SFTP) using SSH version 2. After authentication, a connection is established between your local system and remote server so you can transfer your data files & directories. It also enables you to resume file transfer if any interruption occurs.

LAMP (Linux, Apache, Mysql & PHP/Python/Perl)

LAMP is an abbreviation for Linux, Apache, MySQL, and PHP. Also, this stack provides a variety of open-source web-based software to deliver high-performance web applications.

SSH (Secure Shell)

It’s a protocol that provides encryption for network services over an unprotected network.

SMTP Mail Integration

SMTP (Simple mail transfer protocol) is an email transmission protocol. Through SMTP Integration, we help you to integrate your current email services or new mail services with the specified CRM.

Cloudflare CDN Integration

Content Delivery Network is a Distributed Server network that provides the content to an end-user according to the user’s geographic location. Whenever someone visits a site, they serve information from the nearest CDN area. That basically loads the web page faster and offers high performance. We prefer Cloudflare because it acts as a DNS panel, CDN, application firewall, and can provide SSL termination.

Leverage Browser Caching

Leverage Browser Caching enables the website data to be stored on the user’s local browser. Which loads the website faster when the user revisits the website.

Gzip compression

Gzip is another form of compression that compresses server-level web pages, CSS, and JavaScript before they are forwarded to the browser. By enabling this, the performance optimization of the website is simple to incorporate and can also make a significant difference. 


AWS Automatic Backup

Because data is the heart of the enterprise, it’s crucial for you to protect it. Therefore, to protect your organization’s data, you need to implement a data backup and recovery plan for all the servers. Similarly, you can back up the data on your EBS volumes by simply creating a snapshot. Additionally, EBS Active snapshots contain all the information needed to restore your data (from the time the snapshot was taken) to a new EBS volume. 

Swap Space

Swap is a storage space used when the capacity of the actual RAM is completely used. The main purpose of swap space is to substitute RAM memory with disk space when the current RAM is full and needs additional space. Swap space is very beneficial when your server runs out of memory.

DNS Mapping

In DNS Mapping, we will provide you with the feature to map your website with your existing domain. Besides this, DNS Mapping will help you and your customers to access your server easily and efficiently without knowing the IP of your existing server.

PhpMyAdmin

PhpMyAdmin is a PHP-based open-source platform developed to administer MySQL over the Network. It supports a variety of operations on MySQL and MariaDB, such as database management, tables, columns, indexes, authorizations, and users.

SSL(Secure Socket Layer) Integration

It is a transport layer protocol that is used to establish a secure connection between server and client. Also, when you visit an SSL integrated website, the connection between your browser and the website is secure.


Amazon Elasticache Redis for Cache and Session management

Amazon Elasticache works as an in-memory data store and cache to support the most demanding applications requiring sub-millisecond response times using Redis. Also, it offers fully managed Redis for your most demanding applications that require sub-millisecond response times.

Server Activity Monitoring

Monitoring user activities on a remote server could be a cumbersome task. Meanwhile, we provide full activity monitoring on your server like login alerts, user activities over an SSH connection, user activities over SFTP connection, the listing of IP addresses from where logins have been attempted, the listing of failed login records, and files modified on the server through the mail.

Resource Monitoring Notification

Server Resources like CPU, RAM, Disk Space, Load Average, etc. are very critical components for any kind of Server either its web server or database server because they are the basic components for the execution and processing.

 Website Modification Report

We provide a special add-on script in your Linux Server which helps you to detect the hacking attacks on your application end. However, most of the firewalls either work on Port or on IP addresses and protect the Network traffic accordingly. But Our script detects all the modifications throughout the code of your application and notifies the concerned person at the right time.

30 days Support Period

After the completion of the Server Setup, we will provide a support period of 30 days to the customer. So that he or she can check and ensure the configuration. Additionally, our Support Period includes the SLA of around 12 to 24 hours and covers only issues regarding the Server Setup and Configuration.

Note:

  1. Issues regarding third-party applications or modules are not included in this support.
  2. The mode of communication is ticket and email.

Support Period

Till date, we are providing three kinds of support.

1. Plan Support: In Krayin Speed Optimization Plan, we will provide a support period of 30 days with an SLA of around 12 to 24 hours to the customer. Therefore, the support Period varies according to the Plans. To know more, just click the link- https://cloudkul.com/features/support-period/.

2. Hourly Support: This is a support where you can purchase hours to fix glitches or bugs. In fact, you just have to address concerns with our team. And then buy an Hourly Customization Package. And we’ll start working on your project. Meanwhile, you can purchase different packages. As we are having 10 (basic package hours), 20, 30, and 50 hours packages. Also, you can purchase this additional support via https://store.webkul.com/Hourly-Package-For-Customization.html.

3. Priority Support: This is the priority support which addresses all the crucial issues raised by the client. Also, this support will be provided 24/7. Therefore, you can access this additional support via https://cloudkul.com/contact/. For more information, just check out the below description.

Priority Support

This is the priority support which addresses all the crucial issues raised by the client. Moreover, this support will be provided 24/7. Therefore, the incidents covered by the package are listed below.

Package Types

Name Of the PackageIncident calls provided
Basic1
Silver4
Gold8
Platinum16

Terms and conditions

  1. If the incident is triggered during our non-working hours (19:00 IST-9:30 IST), it would take us a minimum of 2 hours to arrange the services on a non-working day.
  2. The pricing of the P1 plan is based on the fact that the response time will be very less. Since it is a priority or critical issue and also we need to keep the resources handy when in need.

Terminologies

Incidents – Critical issues encountered by the client.

Package – The monthly package which can be purchased by the client. Therefore, this package will include a given number of Incidents “reports” or Incident “calls”. Which the client can make and it will be resolved by the Webkul at a discounted hourly rate.

In addition, if you are interested in this additional support, please visit the link https://cloudkul.com/contact/.

Pre-Requisites

AWS Credentials

We need your AWS credentials and also share, do you want us to install it on one of the existing ec2 instance, or do you want us to install it on a fresh ec2 instance and rds instance? For fresh setup, we will install EC2 instance on t2.micro instance and RDS on db.t2.micro instance, which can be changed according to the need in the future or as per client choice.

AWS Region

Please let us know in which AWS region do you want us to set up your server. Also, please select the region nearest to your customer.

DNS Credentials

Provide the login details of the account from which you have bought your domain name (ex: Godaddy etc) This would be required to change the Nameservers while DNS mapping in Cloudflare.

CDN Integration

For CDN integration, Generally, we prefer Cloudflare. Therefore it acts as a DNS panel, CDN, application firewall, and can provide SSL termination. Also, you can create an account on Cloudflare and share with us the login credentials. Therefore, we will register your website on Cloudflare and migrate your nameservers from the existing DNS panel to Cloudflare.

Domain Name

We require the Domain name of the website for the Krayin setup.

SSL Certificates

If you have SSL certificates for your domain name, you can provide us the same, else we can use Cloudflare shared SSL certificates.

SMTP Mail Credentials

We need the SMTP mail credentials. You can either share with us your existing SMTP mail credentials or we can configure and use the AWS SES SMTP service.

FAQs (Frequently Asked Questions)

What is Krayin AWS Speed Optimization Plan?

We found that most peoples have issues with the speed of their website. So we consider and provide you with a solution. Therefore, we’ve exclusively crafted and delivered the Krayin AWS Speed Optimization Plan. In which we use certain techniques to improve the performance of your website and make the site incredibly fast.

Will It Be Useful For My Website?

Of course, it all starts with the speed of the website. For instance, if the speed of your website is fast, you are likely to have higher conversion rates and lower bouncing rates. Similarly, a well-optimized website lets consumers create, sustain, and expand, resulting in productivity and development. Give it a trial to take advantage of its incredible features!

How Does It Enhance The Efficiency Of Krayin?

Through consolidating numerous tools on your AWS cloud, we can enhance the website’s performance. Such as the Leverage browser caching to speed up the website’s loading, Cloudflare CDN to cache static content, and to provide web application firewall security, Gzip compression, to make a reduction in pages and stylesheets’ size, in Load Time and Bandwidth usage, and much more.

Under This Plan, Can I Choose Another Provider For Cloud Hosting Instead Of AWS?

This package is crafted exclusively for AWS. So it only supports AWS infrastructure.

What Type Of Access/Credentials Do You Need To Start Setting Up The Plan?

We need your AWS, Cloudflare, DNS, and SMTP credentials. In addition, we promised you that we will hold all passwords private and once we complete the configuration, we would update it and hand it over to you. We have made your safety a high priority for us.

How Do I Know, If My File Or Services Have Been Altered?

For this, we use tools that will provide you with real-time alerts about your server resources. Therefore, we would establish a common threshold for each and every tool and optimize the tracking component that lets you identify the issue and provide you with real-time insight to fix or address the key trigger of the issue.

If Errors Arise After The Configuration Period, Is There Any Kind Of Support Offered To Me?

After the Server configuration is completed, we provide a Support Period of 30 days to our customers. So that they can check and ensure the configuration. Moreover, we mainly address Configuration Setup and Configuration issues (Issues Regarding third-party Modules are not included in this support).

How Do We Communicate?

The mode of Communication is Ticket, Email (Support@webkul.com), and Chat.

Thus, if you have any more questions, doubts, or queries, please feel welcome to contact us as we will be happier to help.

Therefore, you just need to create a support ticket here: http://webkul.uvdesk.com/

Thanks For Reading!

In short, we hope it works for you! And during this blog, you have found something valuable.

In case of any help or query, please contact us or raise a ticket.

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